OUR APPROACH

OUR PROMISE IS SIMPLE:
100% FIRST TIME.

Titanium gives you reliability when it matters most. Our multi-skilled technicians respond fast to prevent costly downtime, solve difficult problems on the spot, and provide 24/7 transparency of their work by uploading job reports on your customer portal.

Our technology advantage

A Smarter Way to Manage Critical Infrastructure

Cloud-based workflows, 24/7 customer portals, and certified HSEQ systems designed for customers operating critical assets in high-risk environments across multiple sites.

Centralised Management System

All works are planned, scheduled, controlled, monitored, invoiced and reported through our integrated operating system. The single framework captures all the asset and service information required to provide a comprehensive monthly report to you.

Customer Portal

An optional, custom built platform with unlimited data that gives you 24/7 visibility of the condition of your critical assets and Titanium’s workmanship. The information uploaded to the portal includes service reports with photos, routine maintenance references (RMRs), site and project information, asset audits, SWMS, and WHS Management Plans.

Certified Management Systems

Titanium is ISO Certified by SAI Global for Quality (9001), Environment (14001) and OH&S (45001) demonstrating our commitment to keep people safe, projects compliant and performance consistent.

Structured process

A Proven Process to Maintain Your Critical Assets

Titanium’s service delivery model is based on transparency and effective communications. We begin every job with a clear understanding of your assets and maintenance requirements and keep you informed with real time information and reports.

01 – Detailed Transition Plan

Your dedicated Account Manager develops an onboarding plan to ensure the contract is set up for success from Day 1 and your goals are achieved.

02 – Accurate Asset Information

Comprehensive identification and recording of your assets, including safety, access, and landlord information.

03 – Preventative Maintenance Program

A maintenance schedule is developed to ensure your assets are safe, compliant, and fully operational.

04 – Self-Delivery

Titanium’s multi-skilled technicians self-deliver the maintenance and installation works so you get 100% FIRST TIME service.

05 – Reporting

Our monthly report contains all the relevant KPI information, site issues, recommendations and continuous improvement initiatives so that you have complete transparency of our work and the condition of your assets.

Built for every challenge

The Right People, the Right Gear

Hand-picked teams of riggers, electricians, mechanics, carpenters, and more—averaging 24 years’ industry experience.

Fully equipped 4WD and 6WD vehicles built for Australia’s toughest terrain.

Specialised tools and access solutions to suit each job.

Because Titanium brings together great people, proven systems and a culture of doing things properly. That’s how we deliver critical installation and maintenance services for Australia’s leading asset owners – on time, on budget and always first time

Todd Winters – Chief Operating Officer